Privacy Policy

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Introduction

This Privacy Policy explains how Le Suisse Experience collects, uses, stores, and protects your personal information when you browse our website or book a tour with us.

1. Information We Collect

We may collect personal information when you browse our website, complete forms, make a booking, or contact us. This may include your name, email address, phone number, payment details, location information, and any additional data you voluntarily provide to us. We also collect basic technical information about your device, such as browser type, IP address, pages viewed, and interactions on the website. This helps us improve your experience and maintain website performance.

2. How We Use Your Information

Your information is used to provide and improve our services. This includes processing reservations, sending confirmations, offering customer support, customizing recommendations, and ensuring the proper functioning of our website. We may also use your information to communicate updates, promotional content, or relevant travel information — always respecting your communication preferences.

3. Sharing of Information

Your personal information is not sold or shared with third parties outside of essential service providers. In order to deliver your booking or process payments, we may share limited data with trusted partners such as payment processors, booking systems, or analytics tools. These partners are required to protect your data and use it only for the purpose of providing the contracted services.

4. Data Storage and Protection

We store your information securely and take measures to protect it from unauthorized access, misuse, or disclosure. Our website uses secure connections and industry-standard technologies to maintain data integrity. Your information is retained only for the time necessary to fulfill legal, administrative, or operational purposes.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance navigation, analyze performance, personalize content, and remember your preferences. Cookies help us understand how visitors use our site so we can offer a smoother and more optimized experience. You may choose to disable cookies in your browser settings, but some website features may not function fully as a result.

6. Your Rights

You have the right to access, update, correct, or request the deletion of your personal information. You may also request information about how your data is used or withdraw consent for communications at any time. To exercise your rights, you can contact us through the information provided on the Contact page.

7. Third-Party Links

Our website may contain links to external sites, such as booking platforms, travel partners, or social media channels. These websites have their own privacy policies, and we are not responsible for their content or practices. For your safety, we recommend reviewing the privacy guidelines of any third-party website you visit.

8. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or data-protection practices. Any updates will be posted on this page with the date of the latest revision.

9. Contact Information

If you have questions about this Privacy Policy or wish to request information about your personal data, you may contact us at any time through our official communication channels.

Last Updated

November 2025